Join us for Episode 3 of Unpacking the Brand as we sit down with printing industry veteran Paul Teachout to explore his 45-year journey through flexographic innovation, leadership, and relationship-building.Paul shares how he went from apprentice to executive, shaped industry associations like TLMI and FTA, and continues to drive progress in automation, clean-hand technology, and workforce development. Whether you're in branding, packaging, manufacturing, or marketing, this episode is packed with insight, inspiration, and practical takeaways. 🎧 Listen on Spotify / Apple Podcasts 📍 Harper Roadshow Details (June 26, 2025 in Philadelphia): Get Tickets Now!Subscribe for more insights from leaders in print, packaging, branding, and innovation.00:00 - Intro & Catching Up on Summer Life01:22 - Guest Introduction: Paul Teachout02:38 - PGA Championship in Charlotte04:05 - Paul's Start in Printing with Kodak and Webtron07:40 - Career Path Through Harper and Nilpeter08:54 - Evolution of Flexographic Printing Technology11:45 - What Is “Clean-Hand Technology”?13:52 - Education in Print: From On-the-Job to Academia15:38 - TLMI & FTA: 30+ Years of Industry Association Involvement19:21 - Defining Customer Success in the Print Industry22:05 - How Customer Expectations and Sales Have Evolved26:13 - Mistakes Companies Make: Focusing Too Much on Price29:35 - Value Over Price: Building Trusted Partnerships31:39 - Life Lessons from Mentors and Industry Leaders37:33 - Workforce Challenges & Harper’s Educational Commitment40:10 - The Phoenix Challenge and Building the Next Generation43:59 - A Trillion-Dollar Industry That Nobody Talks About46:43 - Rapid Fire: Career, Brands & Business Reads51:41 - Bryson vs. Rory: Golf, Growth & Facing Adversity54:29 - From Mistake to Mentor: The John McDowell Story57:10 - Upcoming Event: Harper Roadshow on June 2658:30 - Closing Thoughts & Outro#UnpackingTheBrand  #PrintingIndustry  #Flexography  #PackagingInnovation  #PrintLeadership  #HarperCorporation  #CleanHandTech  #WorkforceDevelopment  #BrandStrategy  #PrintPodcast  

Did you know that your “healthy” hospice agency could owe Medicare millions—years after the fact? In this episode of The Home Care Experience with T&A, Amy Taylor and Troy Brooks explain the hospice aggregate cap and its devastating impact on unprepared providers. From the nuances of daily rate limits to the risks posed by patient transfers and average length of stay, this is essential for anyone in the home care space. Expect honest stories, practical strategies, and some surprising revelations. Whether you’re just launching a hospice agency or acquiring one, this conversation could save your bottom line. Chapters: 0:00 – Narrator Intro 1:25 – What Is the Hospice Cap? 5:50 – Balancing Long-Term vs. Short-Term Patients 10:45 – Transfers & Prorated Credit Explained 14:00 – Stories of Big Overpayments 18:30 – Monitoring & Documentation Musts 22:00 – Hospice Eligibility & Medical Necessity 28:00 – Guidance for New Owners 33:00 – The Culture of Hospice & Final Thoughts 🎧 Listen on Apple Podcasts | Spotify | thehomecareexperience.com  #HomeCarePodcast #HospiceCare #MedicareCompliance #HealthcareLeadership 

Welcome to The Home Care Experience with T&A! In Episode 7, Amy and Troy explore the complex—and often misunderstood—world of buying and selling home care agencies. If you've ever thought about selling your agency, acquiring another, or advising someone through the process, this episode is for you. Get practical legal and financial guidance, learn what mistakes to avoid, and walk away with a much clearer idea of what it takes to succeed in a home care M&A.You’ll Learn:What a proper M&A process looks like in home careStock vs. asset purchase: pros, cons, and consequencesHow due diligence protects both buyer and sellerWhy rushing the deal can backfireWhen to call in the professionals—and why it matters🎧 Don’t miss Troy’s real talk about brokers and Amy’s breakdown of why a “friendly deal” still needs legal backup.0:00 – Intro0:46 – What "Mergers & Acquisitions" Really Means2:00 – The Realities of the Process3:30 – NDAs and Sharing Info4:30 – The “Non-Binding” LOI Myth8:00 – Stock Purchase vs. Asset Purchase13:45 – Due Diligence: Financial vs. Clinical18:00 – Regulatory and Tax Landmines26:00 – Cost Reports, Buyer Risk & CPAs30:00 – The Broker Factor40:00 – Red Flags, “Too Good to Be True” Deals45:00 – Final ThoughtsHashtags: #HomeCarePodcast #HealthcareHeroes #CaregivingTips #MergersAndAcquisitions #HealthcareLeadership #HomeCareInnovationDisclaimer: The information provided in this episode is for general informational purposes only and does not constitute legal or financial advice. Always consult with your own attorney, CPA, or qualified advisor before making decisions related to buying, selling, or operating a home care business.

In this episode of The Home Care Experience with T&A, hosts Amy Taylor and Troy Brooks welcome guest Denise Bell—former home care agency owner, skincare brand founder, and bold advocate for personal growth. From Kodak cubicles in the '80s to Grammy swag bags in 2024, Denise walks us through her transformative journey through entrepreneurship, burnout, and rediscovery.She shares how home health taught her about the selflessness of nurses, why she left it all behind, and what it really means to prioritize your own needs in a caregiving world. Expect unfiltered real talk, emotional insight, and laughter you didn’t know you needed.📌 Chapters:00:00 – Intro 02:15 – Kodak beginnings and the power of customer service 06:00 – Getting into home health: family, Craig Carter, and career pivots 11:00 – Burnout in caregiving: the warning signs and what comes next 17:00 – Reinventing herself at 44: Esthetician school and Five Circle Skincare 24:00 – The psychology of self-talk and finding your voice 29:00 – Practical self-care vs. performative wellness 36:00 – Rituals, relationships, and the ice cream story 39:00 – Denise's message for overworked women and caregivers 40:00 – Outro and future topics🎧 Listen on:Apple Podcasts | Spotify | Google Podcasts | YouTube | thehomecareexperience.comMentioned in the Episode:Five Circle Skincare (Denise’s brand)Baldwin Beauty School, AustinCraig Carter and the role of cost reporting in home care

In this episode of Unpacking the Brand, hosts Ken Theriot and Randy Kessler sit down with Katie Graham, Regional Marketing Communications Manager at Bobst North America, to explore how customer-centric marketing is changing the face of industrial branding.From long sales cycles to global communications challenges, Katie breaks down what makes manufacturing marketing so unique — and how aligning messaging, analytics, and authenticity can help even the most technical brands stand out. They dive into topics like digital transformation, CRM adoption, and the importance of personal branding in the B2B space. Whether you're in sales, marketing, or leadership, this is a masterclass on how to build real value in modern industry.Chapters00:00 – Intro: Welcome back to Unpacking the Brand01:44 – Guest intro: Katie Graham of Bobst North America03:00 – Why manufacturing marketing is different05:00 – B2B brand building and customer engagement07:15 – Global marketing vs. regional strategy09:00 – Tech, CRM, and digitalization at Bobst12:00 – Strategic filtering: which initiatives to pursue14:05 – Case study: Building a new market presence17:00 – Sales and marketing alignment done right20:15 – How perception shifts drive brand expansion23:00 – The role of personal branding on LinkedIn25:00 – Katie’s top advice for new professionals30:00 – The future of AI and marketing analytics33:06 – Rapid Fire: Brands, books, and beachside insightsMentionedAtomic Habits by James ClearWomen of FlexoBobst Competence Centers in Atlanta and L.A.